Legal
Privacy Policy
Last updated .
Who we are
KIND TOUCH CLEANING SERVICE LLC provides residential cleaning services in Philadelphia and the tri state area of Pennsylvania, New Jersey and Delaware. You can reach us at (267) 225-7787 or at kindtouch.cleaningservice@gmail.com.
What we collect
We collect your name, phone number, email address and the details you give us about your property. We collect this only to schedule, confirm and deliver our cleaning services, and to communicate with you about them.
We do not sell your personal information.
SMS and text messaging
If you provide your mobile number and check the SMS consent box on our forms, you agree to receive text messages from KIND TOUCH CLEANING SERVICE LLC related to your quote, appointment confirmations, reminders, service updates and occasional promotions. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out and HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You must be 18 years of age or older to opt in to receive text messages from KIND TOUCH CLEANING SERVICE LLC. Consent to receive text messages is never a condition of purchasing any service. Entering a phone number on a form is not consent on its own. Consent comes only from checking a consent box, and it is recorded with the time of your submission.
How we use your information
- To prepare and send you an estimate for your property.
- To schedule, confirm, remind and update you about appointments.
- To answer questions you send us.
- To send promotional messages, only if you separately consented to marketing messages.
Cookies and tracking technologies
Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use our pages so we can improve them. You can block or delete cookies in your browser settings; some parts of the site may not work as expected if you do. We do not use cookies to collect text messaging opt in data, and we do not sell information collected through cookies.
Data security
We protect your information with reasonable administrative, technical and physical safeguards. Access to customer data is limited to people who need it to do their work, our systems are protected by passwords and access controls, and information is transmitted over encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we review our practices regularly and will notify you if a breach affects your personal information as required by law.
Who we share it with
We share your information only with service providers who help us operate, such as our scheduling software and our messaging provider, and only to the extent they need it to perform that work. We may disclose information where the law requires it.
How long we keep it
We keep your information for as long as you are a client and for as long afterwards as we need it for legal, accounting and record keeping purposes.
Your choices
You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it, by contacting us at kindtouch.cleaningservice@gmail.com or (267) 225-7787. You may stop text messages at any time by replying STOP, and you may unsubscribe from emails using the link in any message.
Children
Our services and this website are directed to adults. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact
Kind Touch Cleaning Service LLC
4010 Bleigh Ave, Philadelphia, PA 19136
(267) 225-7787
kindtouch.cleaningservice@gmail.com